Content Team Lead - Job ID 2013-2804

Organization : ESRI
Location: United States, California, Redlands
End of contest: February 28, 2014
Type (Full time / Part time):

Use your leadership skills to manage a team that designs, authors, and updates educational materials for teaching GIS concepts, skills, and workflows. This is a great opportunity to work with technical staff who have knowledge of Esri software, experience in a variety of sciences and GIS-related fields, and experience developing instructional materials using current adult learning methodologies.




  • Support the Content Development Lead through daily staff management and engagement activities to include development, training, and recruiting members of the team
  • Monitor daily administrative concerns to include resource and staff allocation, time management, inter-team communications, and issue resolution
  • Participate in inter-departmental curriculum planning and projects as needed
  • Evaluate and stay up to date with new technology (GIS, web, graphics, e-learning)
  • Manage, mentor, and provide performance feedback to team members
  • Manage onboarding and integration of new personnel
  • Communicate with the Content Development Lead on staff issues, resource needs, team productivity, and assignment details

  • Bachelor’s or master’s in geoscience, management, computer science, education, or related field
    Two to four years of formal (position based) experience managing a team of five or more individuals in a production-based environment
    Experience in course development or curriculum design
    Ability to develop productive relationships with customers, colleagues, and management
    Proven experience with staff development and team building
    Superior initiative and the ability to work independently as well as in a team environment
    Exceptional written and verbal communication, presentation, and interpersonal skills and emotional intelligence

Recommended Qualifications: 

  • Prior experience in multiple roles within a training organization such as a course developer, instructor, technical writer, technical editor, documentation lead, or publishing/editing supervisor
    Experience with change management, workforce development, or human capital improvement
    Deep understanding of development of technical training material
    Knowledge of and experience applying the instructional design process and ADDIE model of instructional design
    Understanding of GIS and knowledge of Esri software
Other relevant information
The Company:
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.