Description
In your role, you will:
- Oversee the performance of all maintenance work packages for assigned aircraft and ensure adherence to planned vs. actual hours and Repair Station Manual. Supervises assigned aircraft maintenance employees.
- Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
- Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, performance reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
- Assist with customers in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. May be required to upsell additional work to Customer.
- Supervise the performance of maintenance and service work packages for assigned aircraft. Per assigned shift, manage labor hours per work package for accuracy and efficiency.
- On assigned shift, execute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency. Ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
- As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
- Support all teams (i.e. Quality, Invoice Analysts, Line Service, Materials) in returning aircraft to service after maintenance.
- May be required to act on behalf of Operation Manager during absence
- Working knowledge to assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.
- Review final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs).
- Responsible for meeting or exceeding facility financial objectives on all projects. May be required to issue and collect DPRs, reviews payment terms with customer.
Requirements
Qualifications
- As our ideal candidate you will meet the following requirements:
- Must have a minimum of 5 years of experience in performing aircraft heavy/line maintenance
- Must have a minimum of 2 years supervisory or leadership experience
- Must have A&P license
- Must be available for evening shift, M-F
- Working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
- Working knowledge of aircraft maintenance inspection programs for jet aircraft
- Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
- Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
- Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
- Demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
- Strong Verbal and written communications skills
- Training skills necessary to provide employee training
- Planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
- Computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work
Additional preferred qualifications:
- Prefer experience with CRJ (Canada Regional Jet) 200, 700, 900
Contact
Bombardier (Transport)
1101 Rue Parent
Saint-Bruno-de-Montarville
Quebec Canada
www.bombardier.com
Other relevant information
From the same category : supervisor
1 Jul, 2024
25 Jun, 2024
