Divides time between GIS data creation, data maintenance and GIS applications support.
GIS Data Creation and Maintenance
Ensures UniSource GIS data is accurately updated to capture new construction or changes to existing assets. Responsible for communicating GIS data updates and changes to multiple internal departments and external agencies. Assists is monitoring GIS data quality. GIS data duties are performed in both a desktop and mobile environment.
GIS Application Support
Provide technical support, software design, and process analysis for UniSource GIS software solutions. Identifies business requirements, designs functional solutions, performs process improvement activities, and prepares and maintains supporting GIS documentation for multiple departments. Maintain a broad understanding of clients' business processes and practices. Functions as an initial point of contact for application support and executes initial diagnosis of issues. Monitors the applications, data, and process errors, and takes appropriate corrective action. Ensures applications controls are in compliance with regulatory requirements.
Essential Functions: (As defined under the Americans with Disabilities Act, these include the following responsibilities, minimum job knowledge, skills, and abilities. This is not necessarily an all-inclusive listing.)
Position-Related Responsibilities specific to levels I-II:
- Updates UniSource designed assets with as-built information.
- Translates construction drawings, as-built drawings and sketches accurately into the GIS and associated work systems.
- Ensures required attributes are correctly updated in the database.
- Completes quality assurance/quality control tests to maintain a high level of data integrity.
- Provides support to all phases of design within the GIS.
- Communicates GIS asset updates to internal departments as well as external entities.
- Updates UniSource land base on an as needed or scheduled basis.
- Assists with field data collection .
- Prepares, produces, and updates a variety of maps in support of existing business processes, regulatory requirements, and emergency situations.
- Gathers requirements from clients for reports and enhancements, and translates those requirements into functional designs used by technical resources to develop solutions.
- Works with clients to develop and maintain current business process maps and documentation.
- Recommends improvement of existing or proposed systems to enhance the functionality or effectiveness of solutions delivered.
- Facilitates the interaction between clients and technology providers to implement and maintain reliable solutions.
- Tests application patches and changes to configuration tables, programs, and processes.
- Assists with testing and verification for product upgrades.
- Coordinates client's testing and acceptance of application changes.
- Develops and/or assists in developing business process aligned application training material. Delivers training to clients one-on-one or in a classroom environment as required.
- Performs initial troubleshooting and problem resolution.
- Works with business areas and technical support staff to troubleshoot problems related to data errors, application defects and client training.
- Ability to work with all levels of management and workforce.
Additional Position-Related Responsibilities for Level II
- Gathers requirements from business area for moderate to complex enhancements, and translates those requirements into functional designs used by technical resources to develop solutions.
- Facilitates and supports continuous process improvement proactively with clients, considering leveraging existing systems' functionality and capabilities, industry best practices, and other opportunities for improvement.
- Proactively evaluates application functions and features against business processes, to support current and evolving business practices.
- Develops and runs ad hoc query reports as needed to troubleshoot problems, fulfill audit requests, and support other client requests.
- Leads small projects, preparing all required documentation for delivery of project objectives, as assigned.
Knowledge, Skills and Abilities for Levels I-III:
- Bachelor's or higher level degree in Geographic Information Systems, Engineering, Planning or related discipline and at least one year of professional GIS experience preferred.An equivalent combination of relevant education and professional GIS experience will also be considered.
- One year of demonstrated expertise with highly desirable.
- Thorough knowledge of enterprise GIS architecture and supporting database structures.
- Working knowledge of Python and Esri ArcGIS scripting environment.
- Effective communication skills, both verbal and written and proficiency in conducting productive meetings.
- Ability to articulate thoughts and ideas to others, including facilitating communication between business and technical personnel.
- Strong analytical and conceptual skills.
- Demonstrated experience with application testing.
- Demonstrated effectiveness within an application support role combined with the ability to define business solutions using the appropriate technology and/or process solution.
- Strong knowledge of applicable PC programs and MS-Office tools (Excel, Word, PowerPoint, etc.).
- Demonstrated ability to work independently and to effectively participate in a team project to achieve required functionality within budget and timeframe.
- Effective critical listening, analysis and problem solving skills.
- Effective time management with demonstrated ability to multi-task priorities and deliver assignments on schedule.
- Ability to establish and maintain a high level of customer trust and confidence.
- Ability to effectively adapt to rapidly changing technology and business.
- Valid AZ drivers license and will submit to Company pre-employment and DOT/PHMSA random drug testing as required.
Additional Knowledge, Skills & Abilities for Level II :
- Typically requires 3 or more years experience as a GIS Analyst I.
- Documented expertise with product suite.
- Documented ability to competently fulfill all the requirements and expectations of a GIS Analyst I.
All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.
Salary Zone: Analyst I Grade 04 / $43,000+ DOE Analyst II Grade 06 $52,000+ DOE
UniSource Energy Gas
1710 N Mastick Way
Nogales
Arizona United States
www.uesaz.com
UNS Energy is committed to being an equal opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you have a disability that requires special assistance or a reasonable accommodation while seeking employment, please contact us by sending an email to <3>accommodation@uns.com . We will make a determination on your request for reasonable accommodation on a case-by-case basis.
