This role is primarily responsible for providing leadership and direction for developing and implementing expectations, strategies, objectives, initiatives and measures pertaining to NERC Compliance.
This is the fourth level of the NERC Compliance Analyst classification hierarchy. Employees at this level solve complex problems, manage work , and provide leadership to others in multiple areas of specialization, with minimal supervision and increased latitude for un-reviewed work. Incumbents function in lead roles providing guidance to others. They are also expected to have advanced skills and have the ability to work independently.
Duties & Responsibilities (With Minimal Supervision and Increased Latitude for Un-Reviewed Work):
- NERC Compliance Program
- Leads the development, support, and contributes to the on-going strategy of the NERC Compliance program to meet regulatory and company requirements.
- Demonstrates broader knowledge of NERC Compliance controls, regulatory matters, security, business acumen and critical infrastructure.
- Provides consultation, interpretation, administration, and development as well as implementation of contractual, regulatory, and reliability documents.
- Reviews and recommends responses to legal and regulatory inquiries.
- Knowledgeable and proficient of tools and procedures for the NERC Compliance program.
- Serves as an interface between team members, business units, support groups, corporate areas, contractors, and vendors to ensure appropriate communication and problem resolution.
- Project Management
- Ability to lead a large complex project or several small complex projects.
- Assists project manager in controlling the applicable funding and expenditures to provide for the availability of resources to manage projects and programs cost effectively.
- Identifies, resolves and escalates, as needed, more complex project issues.
- Serves as a team leader and provides direction to project team.
- Performs technical project work as needed to complete project deliverables.
- Process and Controls Awareness
- Demonstrates in-depth knowledge of NERC Compliance policy, standards, processes and controls. Executes, defines and provides direction for NERC Compliance functional processes and procedures.
- Demonstrates broad knowledge of NERC Compliance processes and resources.
- Develops measures to identify areas for improvement.
- Provides input on process improvements to NERC Compliance program.
- Customer Relationship Management
- Provides excellent customer support to deliver compliance results to internal and external parties.
- Consults with and informs customers regarding business, regulatory and compliance matters.
- Communicates problems and resolutions to management and/or customers.
- Coordinates necessary meeting forums and subject matter to communicate compliance requirements.
- Proactively engages in training and development programs to improve and maintain job performance and promote professional growth and development.
- Motivates program and project participants to work as a cohesive team within their work unit, department, and company to meet the needs and expectations of corporate compliance program and processes.
- Broad knowledge of NERC Compliance and its impact on business operations and support functions.
Working Conditions:
Office environment with some travel and visits to field locations. Some overtime possible.
Basic Qualifications:
- Bachelor in Computer Science, Engineering, or related field AND at least 6 years utility, cyber security, auditing, compliance, regulatory or related experience with at least 4 years NERC Compliance experience; OR At least 10 years utility, cyber security, auditing, compliance, regulatory or related experience with at least 4 years NERC Compliance experience in lieu of a degree.
- Experience with audit skills, controls, security and related industry regulatory issues.
- Demonstrates good listening skills and puts forth the effort to understand others points of view.
- Experience managing confidential information with a high degree of integrity.
- Responds well to supervisors, is easy to challenge and develop, and is easily coachable.
Desired Qualifications:
- Ability to resolve complex issues that require significant freedom of action and sound judgment with little management oversight.
- Demonstrated ability to work independently with very little direct supervision or review.
- Demonstrated excellent listening and communication skills; able to present complex information in an understandable manner both verbal and written to all levels of the organization including senior management, executive management as well as regulatory entities and other utility representatives.
- Demonstrated ability to absorb change and continue with positive results.
- Exhibits confidence and a proper level of assertiveness when needed; displays maturity in approach and ability to effectively handle stress and frustration.
Specific Qualifications/Requirements:
- Must pass a personnel risk assessment including 7 year background screening and annual cyber security training
Primary Location: Florida-Saint Petersburg-DE Busn Svcs-St Petersburg,FL (4172)
Other Locations: Florida-Fort Meade-DE Busn Svcs-Fort Meade,FL (3306), Florida-Crystal River-DE Busn Svcs-Crystal River,FL (4160), Florida-Bartow-DE Busn Svcs-Bartow,FL (4156)
Duke Energy
526 S Church St
Charlotte
North Carolina United States
www.duke-energy.com
