Description
Job Description
- Analyses all factors of a problem from all relevant sources
- Modifies existing methods to find non-apparent solutions
- Applies creative approaches to addressing needs to achieve win-win solutions
- Probes to get at underlying issues with tact and diplomacy
- Demonstrates ability to effectively think and respond to different situations
- Develops ways to do work more effectively and shares with others
- Demonstrates understanding of our products and services
- Creates extended networks and draws on relationships
- Encourages contributions from all team members and leads by example
- Openly confronts issues, does not rationalize shortfalls, is accountable
- Conveys a sense of urgency and moves issues to closure through effective planning and prioritizing of activities
- Is action oriented and is focused on achieving challenging goals and objectives
- Demonstrates no patience for non-value added tasks and activities, constantly seeking to eliminate unnecessary work
- Analyzes and evaluates required information and data related to own area of responsibility
- Utilize industry/company "best practices"/manufacturer and tools to troubleshoot customer issues
- Recommends and ensures that the customer is aware of the best solution for their issue i.e. Fix problem, put in a new part of replace the equipment.
- Solves complex problems in own specialty area with an understanding of impact on other areas. Makes recommendations for improvement on existing processes.
- Provides consultative services within defined area.
- Participate in projects and may lead a stream of work within a project. Mitigates risk by identifying potential threats.
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Contact
Irving Oil
10 Sydney Street
Saint-John
Nouveau-Brunswick Canada
www.irvingoil.com
From the same category : technician
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