Description
PURPOSE
On-site/hybrid in Chattanooga, TN
The Systems Engineer supports EPB Fiber Optics network operations in a multidisciplinary team of engineers in networking, system administration, telecommunications, and video. Primary responsibilities involve Linux system administration and programming using Javascript, Perl, PHP, and other languages.
DUTIES & RESPONSIBILITIES
- Lead projects with minimal supervision, displaying strong follow-through and initiative.
- Design and develop complex systems, including hardware, software, and networks while ensuring that they are reliable, scalable, and secure
- Automate manual processes using scripting languages such as PHP, Perl, Javascript, etc.
- May create and support programs to interface with APIs for various applications, MYSQL databases, and other systems as needed.
- Design, implement, and manage EPB's residential and commercial broadband services.
- Ensure that different subsystems work together seamlessly by integrating hardware, software, and network components to create a cohesive system.
- Direct and perform all necessary audits and maintenance activity to ensure service levels are sustained, and systems are optimized and not compromised.
- Develop and maintain system documentation, including diagrams, Standard Operating Procedures, Test Plans, and work instructions.
- Perform after-hours support duties within an on-call rotation to sustain networking systems and service levels - 24/7/365.
- Coordinate projects with other departments and external organizations.
- Develop and test new products, troubleshoot complex system issues, interpret work orders to program various systems, and resolve issues escalated to them from Tech Support, Field Services, and/or Network Operations.
- Identify potential risks and develop strategies to mitigate them. Create disaster recovery plans and ensure that the system can recover quickly in case of a failure.
EDUCATION & EXPERIENCE
- Bachelor's Degree in a related technical field is preferred, or an equivalent of 4-6 years of experience in system/network administration and/or programming skills.
- Experienced scripting/programming languages such as Perl, PHP, BASH, and Javascript, system administration for various servers, SQL queries, tables, and troubleshooting.
- Strong knowledge of networking, switches, routers, firewalls, virtualization, and storage networks.
- 4+ years working in a virtualized (VMware) Linux Server Environment with Linux server administration experience. (RedHat Preferred)
- Event Management System administration experience.
- Proven analytical and troubleshooting skills in a highly visible, fast-paced enterprise environment.
CERTIFICATION & OTHER REQUIREMENTS
- Industry certifications related to specific technical areas are preferred. (ex: Red Hat Certified Engineer (RHCE), Red Hat Certified Engineer (RHCE), CompTIA Network+)
- High creativity and motivation with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
- Experience with SQL database queries and troubleshooting.
- Detail-oriented with a critical degree of accuracy used to manage complex systems.
- Ability to script your way out of mundane, repetitive tasks; Ansible, Perl, Python, etc.
- Excellent interpersonal, written, verbal, presentation, and time management skills.
Contact
EPB
10 West ML King Blvd
Chattanooga
Tennessee United States
www.epb.net
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